Privacy Policy

Information We Collect

When you place an order or create an account, we collect your name, email address, phone number, delivery address, and payment information. Payment details are processed securely through Stripe and are never stored on our servers.

We may also collect information automatically when you visit our website, including your IP address, browser type, device information, and pages visited. This information helps us improve your browsing experience and our services.

How We Use Your Information

• To process and fulfill your orders
• To communicate order status and updates
• To verify age compliance (21+)
• To send promotional emails (only if you opt in)
• To improve our products and services
• To analyze website usage and improve the user experience
• To prevent fraud and ensure the security of our platform

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you interact with our site.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website, such as the ability to add items to your cart or stay logged in.

Information Sharing

We do not sell or share your personal information with third parties for their own marketing purposes. We may share your information only as necessary to:

• Process payments securely through Stripe
• Fulfill delivery orders
• Comply with legal obligations or law enforcement requests
• Protect our rights, privacy, safety, or property

Third-Party Services

We use trusted third-party services to operate our business, including payment processors, analytics providers, and email communication platforms. These services have their own privacy policies governing how they handle your data. We only share the minimum information necessary for them to perform their functions on our behalf.

Data Security

We implement appropriate security measures to protect your personal information, including encryption of data in transit and at rest. All payment transactions are encrypted and processed through Stripe's secure, PCI-compliant platform. While no system is completely secure, we take reasonable steps to safeguard your information against unauthorized access, alteration, or disclosure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Order history and transaction records are kept for a minimum period as required by applicable laws and regulations. If you request account deletion, we will remove your personal data within a reasonable timeframe, though some information may be retained as required by law.

Children's Privacy

Our website and services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected information from a person under 21, we will take steps to delete that information promptly.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also opt out of marketing communications through your account settings or by using the unsubscribe link in any promotional email.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact

For privacy-related questions or to exercise your data rights, please visit us at Sigma Tech Demo Store, Bowie, MD, or reach out through our Contact page.